Recognition for the fun of serious customer service

Recognition for the fun of serious customer service

Posted by

Martin Brown

July 2013

We’re on something of a roll here. Deservedly so, I would say!

But following our success as the Best Company to Work at in Scotland and our rating as one of the Best Companies to Work at in the UK by Great Place to Work Institute – rubbing shoulders with high street names such Coca Cola, eBay, McDonalds, Microsoft and IKEA – we’ve, errr, gone and done it again!

We’ve been shortlisted on the UK-wide National Business Awards in two categories.
These are:

  • The Customer Focus Award
  • The Croner Employer of the Year

Of course, I’m thrilled that we’ve been nominated in two categories.

I really do believe the best way to deliver exceptional customer service is to have a happy workforce.

But the one that really pleases me, and demonstrates our increasing recognition as a top UK leasing and fleet management provider, is the customer focus nomination.

I’ve gone on about it before, but I really do believe the best way to deliver exceptional customer service is to have a happy workforce. And that means having fun!

Yes, we’re extremely serious about what we deliver, but the atmosphere in the office is lighthearted and fun-filled. Yes, even with me around…

So congratulations to all the staff here at Fleet Alliance and their commitment to providing the best service – and I hope you as customers notice the difference in our approach too.

Fingers crossed, next stop is 12th November at the Grosvenor House, Park Lane, London.

Better get that DJ cleaned. Again!


You also might like…

If you liked this article then check out our posts about similar topics

First Drive: Kia EV3, the Company Car Game Changer

Why it matters Fresh from scooping both ‘Car of the Year’ and ‘Best Mainstream Electric Car’ at the 2025 AutoTr...

Fleet Alliance named a Best Workplace for Women in 2025

I’m delighted to share that Fleet Alliance has been named a Best Workplace for Women in the 2025 certification ranking...

How will fleets and salary sacrifice schemes benefit from the Electric Car Grant?

The Electric Car Grant, introduced by the Government on Tuesday 15 July, is definitely to be welcomed I’ll caveat t...

First Drive: Why Audi’s Q4 e-Tron matters

The Company Car Sweet Spot for future-proofing your Fleet An Audi badge says professional without drifting into show-of...

First Drive: Jaecoo 7 – Range-Rover Looks on a £30k Budget

Why this newcomer matters China’s Chery Group is taking the UK by storm with a two-brand strategy: Omoda targets mains...

Good-enough lease rates aren’t good enough anymore: Introducing Multi-Bid Tendering

In a climate of persistent inflation, unpredictable tariffs and relentless cost pressure, “we’ve always done it this...

Become a Fleet Alliance business partner

I am writing to you about the opportunity to become a business partner of Fleet Alliance The commercial arrangement a...

Charting a Greener Course: Chris Rowthorn signs the Business Wales Green Growth Pledge

When seasoned automotive finance professional Chris Rowthorn left MotoNovo after more than two decades to become a Flee...

Ready to make the management of your fleet more efficient?

Request a call back


Or Call Us On: 0345 601 8407
Schedule a call back