I know there’s much talk about Artificial Intelligence (AI) at the moment. About how AI will supplant humans, blue and white collar alike.

But, as so often is the case, this is only so much scaremongering. As ‘Flippy’, the AI robot – introduced by a fast food burger chain – found out, reality doesn’t always match the hype.

‘Flippy’ has been retired because the robot burger flipper was…well, just too slow…

People on the other hand do a great job. And those at Fleet Alliance do a fantastic job.

I know this.

I know this because Fleet Alliance has won the service award for the third time in the Experteye-run Fleeteye CSI awards.

The Fleeteye CSI awards remain the benchmark survey in the fleet sector for measuring service levels from major contract hire and leasing providers. The survey collates all the feedback to it is based on empirical data; it’s not based on a judging process. So it’s all measured.

And I hope you know this because of the way Fleet Alliance staff handle every aspect of their relationship with you.

We invest in the development in our staff and encourage them to think beyond their jobs; to take part in wider society, support those who are less fortunate and develop themselves personally and professionally.

We call it ‘Fleet Alliance Loves’.

It’s about looking after our staff so they look after you. It’s about working towards a cleaner and greener environment. It remains at the very heart of everything we do.

And I am immensely proud of what they do. Every day. It’s our people that drive our service. Award-winning service.

Congratulations to them all.

People drive award-winning service

I know there’s much talk about Artificial Intelligence (AI) at the moment. About how AI will supplant humans, blue and white collar alike. But, as so often is the case, this is only so much scaremongering. As ‘Flippy’, the AI robot – introduced by a fast food burger chain – found out, reality doesn’t always … Continued

Charitable status – still climbing

We do charity BIG here at Fleet Alliance. It’s fundamental to the way we do business as a company. ‘Fleet Alliance loves’ is what we call it, and the manifestations are varied and wonderful. Last year, the Fleet Alliance people were, typically, unstinting in their charitable efforts. The staff raised an awe-inspiring £100,204. Which tore … Continued

Vehicle CO2 emissions creep up

So, here’s a conundrum. The CO2 emissions from new cars are better (ie lower) than those that they replace. On average, new and updated models in 2017 emitted -12.6% less CO2 than those that they replaced. Turning to new vans, the CO2 emissions of these were lower as well – by -4.8% – reaching a … Continued

Diesel might be down, but don’t discount it

The latest official stats from the SMMT on January new car sales make for thoughtful reading. No doubt you’ve read the media headlines – plunging car sales and diesel in decline with a 25% fall. SMMT chief executive Mike Hawes admitted that the drop in new diesel car registrations was concerning, but he believed consumers … Continued

Black cab driver goes green

You really know the world is changing when one of London’s black cab drivers swaps out of his iconic diesel cab into an all-new green cab. David Harris is the green convert, collecting the keys to the first LEVC (London EV Company) TX electric taxi to hit London’s streets. The TX is a range extender … Continued

Five fleet issues to face for 2018

Welcome to the New Year! I trust you all had an excellent festive break and are feeling refreshed and ready to tackle whatever the New Year of 2018 may bring. For fleets I think there are some certainties about what we can expect. Here’s my five for the future in 2018.   Low emission goes … Continued

Five super cars for Santa’s sack

It’s that time of year again when I’m wondering what Santa might bring in his sack of delights. I’m sure Santa and his helpers have an inkling already, but there’s nothing like a list – a list of five super cars for Santa’s sack – that might help just make my Christmas sparkle. If you’d … Continued

Are you confused by greener car technology?

Did you take delivery of an Alternatively Fuelled Vehicles (AFV) in November? If so, you’ll be one of a rising number. According to the official car data crunchers, the SMMT, AFVs rose over 33% compared to the same month last year. Which means the news on greener technologies is trickling through – because AFVs represent … Continued

Could the wrong oil be costing your fleet money?

Put the wrong fuel in a vehicle and the impact is immediate. Put the wrong oil in a vehicle and the impact could be just as severe. Using the wrong or poor quality lubricants leads to accelerated wear in bearings and gears, risking increased maintenance costs and even in extreme cases, malfunction. With ever increasing … Continued

An award-winning company doesn’t stay still

Fantastic! I can’t tell you how good it feels to win. And last week we won not one or two but three awards at the Leasing Broker Awards. Organised by the Leasing Broker Federation, the awards were judged by an independent panel of judges from the leasing and automotive sector. So I’m really honoured that … Continued