Accident Management

Accidents happen. Get back up to speed in no time.

We ensure everyone is in the loop.
We take care of all the administration and keep your drivers and all relevant stakeholders informed on the progress of repairs by email, text message and telephone.

Scalable repair solutions.
We take a dynamic approach to repair. In the case of smaller incidents, repairs are carried out on your premises which can help reduce vehicle off-road time by up to 70%.

Drivers stay mobile no matter what.
We provide a free replacement vehicle for 48 hours after an incident if the vehicle involved cannot be driven. We also supply a courtesy car while the vehicle is being repaired.

Reduce the impact of accidents on your drivers and your business.

Accident management reduces the disruption which arises when one of your drivers is involved in an incident. Our Accident Management service removes this burden and guarantees your vehicles are back on the road in the quickest time possible.

We take care of all the administration relating to the claim and getting your vehicle back on the road, leaving you and your team free to do get on with business.

Benefits

• Independent network of approved repairers
• Estimates reviewed within four hours, with repair standards monitored by expert engineers
• Key stakeholders notified of incidents via email (insurer, broker, fleet contacts and uninsured loss recovery provider)
• Repairers offer a delivery, collection and mobile estimating service
• Courtesy car for the duration of the repair
• Comprehensive monthly management information
• Rentals backdated to incident date for total loss vehicles