Your fleet provider’s value becomes clear in the work they take off your team and the decisions they help you make. A competitive lease rate matters, but so does the time your staff spend dealing with suppliers, supporting drivers and keeping track of fleet responsibilities.
If you’re only discussing the cheapness of the monthly rental, you could be overlooking more significant savings and administration support that would make a real difference to your business.
These eight questions will help you assess what you’re getting from your current arrangements, alongside how we approach them at Fleet Alliance.
Ask which funding providers are being compared and whether quotations are based on equivalent contract terms. Mileage, contract length and service inclusions all affect the comparison.
Fleet Alliance competitively tenders vehicle orders across a panel of the most competitive UK funding providers to identify the most cost-effective rental available from our panel for your requirements.
This gives your business access to a range of funding options without your team having to approach and coordinate multiple providers.
The rental is only one part of what a vehicle costs your business. Fuel or electricity, maintenance, employer taxes, internal administration and costs at the end of the agreement also need to be considered.
We use total operating cost (TOC) analysis to help businesses compare the wider financial implications of vehicle choice. This helps you assess whether a lower rental represents better overall value and where a different vehicle or fuel type could reduce expenditure.
The aim is to make informed decisions about what your fleet costs throughout its working life.
Be specific about where the workload will sit and how many departments are ‘dragged in’ to managing your fleet, including, HR, Finance, Payroll, Operations, Leadership Team etc. Establish who will deal with funding providers, handle routine administration and respond to driver enquiries.
When you outsource to Fleet Alliance, our fleet team becomes your fleet team. We agree the responsibilities we will take on and provide named contacts who understand your business and its fleet requirements, all supported by some brilliant tech for you and your drivers.
Our fleet support team can deal directly with suppliers and handle finance provider queries, reducing the administration passed back to your people. You retain oversight of fleet policy and budgets, with experienced support to manage the agreed day-to-day work.
Ask how your supplier helps you identify risks, keep records of checks and act on issues involving drivers or vehicles. Corporate compliance and driver behaviour should be part of the fleet management discussion.
Fleet Alliance offers licence checking, fleet safety audits and driver risk assessments, with training tailored to identified needs. Our e-Fleet platform also supports vehicle inspection reporting and reminders for servicing and MOTs.
For employees using their own vehicles for business, our grey fleet support helps with documentation and risk management. These services support your team in overseeing driving at work and following up where attention is needed.
Managing vehicles through several funding providers can leave information fragmented & spread across different systems. Ask how your provider will bring it together and help you use it.
Our award-winning e-Fleet platform brings fleet information and reporting into one place, regardless of funder or fleet provider. It supports vehicle ordering and renewals, mileage capture and driver management.
Predictive mileage reports help identify vehicles heading above their contracted allowance, while renewal notifications support replacement planning. Your team can see where action is needed without having to assemble the picture from separate spreadsheets and supplier reports.
Drivers need to know who to contact and how to get assistance, particularly when a vehicle is off the road. They want an instant response & resolution, and an unclear process can quickly become another job for your internal team.
Fleet Alliance’s Fleet Support Team includes a dedicated driver helpdesk available 24 hours a day, seven days a week. Our wider services include accident management, reallocation & storage, licence checking, grey fleet management and flexible hire, with support selected around your fleet’s needs.
For a working van, downtime can interrupt appointments or deliveries. Agreeing the support arrangements in advance helps drivers get assistance and reduces the coordination your staff have to handle.
Excess mileage and vehicle damage can create additional costs when a vehicle is returned. Ask how your provider monitors potential issues during the agreement and helps drivers prepare for hand over.
Fleet Alliance’s mileage management service uses reporting and consultation to highlight potential overruns, and we manage any resulting contract reschedules. We also provide access to fair wear and tear guidance for cars and vans, helping drivers understand and manage the expected condition at return.
If vehicle use changes, identifying this by us early gives your business time to consider its options and understand any associated contract costs.
Your fleet requirements will change as your business develops. New roles, different mileage patterns or a move towards electric vehicles can all affect the vehicles and support you need.
Fleet Alliance can help you review vehicle choices and funding as part of your wider fleet strategy. For electric cars and vans, that means considering practical suitability, including mileage, charging access and operational requirements, alongside total operating costs.
Planning around replacement dates gives your business time to assess the options and prepare drivers, rather than making each renewal an isolated purchasing decision.
These questions should lead to clear answers about the service you receive, who is responsible for each task and how performance will be reviewed. They can also reveal where and why your team is still doing work that could be outsourced more effectively.
Fleet Alliance’s fleet management services can be fully-tailored around your company cars, vans and the responsibilities you want us to take on.
Arrange a call with me and our fleet team to learn about your current arrangements and where your business needs more support.
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Most fleet strategies do not underperform because one individual decision is fundamentally wrong. They underperform because too many decisions are made in isolation. Procurement concentrates on lease rentals. Finance looks at tax and budgets. HR focuses on employee choice and driver experience. Operations needs vehicles to remain available and productive. Sustainability teams measure emissions, while … Continued