Changing up into the new normal

Changing up into the new normal

Posted by

Martin Brown

June 2020

It’s time for many of you to change gear: from makeshift home office to socially distanced work environment. It’s going to take some time to adjust – and it is no different in the automotive industry.

However, as we all adapt to our new conditions, we might just have to plan those gear changes further in advance to ensure everything progresses smoothly.

So what does the road ahead look like?

There are a few obstacles but these can be navigated. All we ask is that you adjust the settings on your satnav.


When can I get my new car?

The really welcome news is that 90% of car dealers are now open and back in operation. However, they do need to deal with a backlog of orders. And what makes it slightly more complicated is that this needs to be done in a COVID-secure manner.

How does that affect me? It means you might need to wait a little longer for your new car. Organising delivery of your car once it arrives at the dealer can take up to eight days but can be as much as 16 in extreme cases (but hopefully not!).


Getting a service and an MOT

It’s important to continue maintaining your vehicle in the correct manner, which means planning and booking ahead. Whether that’s for new tyres, a service, or for an MOT. Because the new normal is not like the old normal. Everything is taking longer.

Any MOTs that were due between 30th March and 1st August 2020 have had their due date moved forward by 6 months. If this applies to your vehicle, make sure you set yourself a reminder based on the adjusted MOT date. From 1st August 2020 things revert to normal, so any MOTs due from then onwards should be completed as usual according to the original due date.

How does that affect me? Think ahead. Allow up to 60 days to ensure you can secure a maintenance slot. You should refer to the specific communications from the funder of your vehicle and act accordingly.


Remember, we are here

Do not stress! If you miss a gear on the road back to normality, think of us as your rescue service. We have the majority of our team back working and ready to provide assistance whenever you need it.

How does that affect me? We have your back! We remain the liaison point for all your fleet requirements.

You can reach us on 0345 601 8407


Changing up into the new normal: key points


Plan ahead – everything is taking longer

Don’t put off – make that booking now

Have patience – your new car is on its way

Don’t fret – we are always here to help

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