Certified Service

Certified Service

Posted by

Martin Brown

October 2014

Certified-blogYou might already know that we go to extraordinary lengths to ensure high quality customer service.

You know: onesie days, our own version of the Commonwealth Games and Culture Season – featuring food, music, costumes and office decorations celebrating different cultures, to mention but a few.

It’s all part of our ‘Fleet Alliance Loves’ ethic, where we have a bit of fun whilst helping to raise funds for charity and lend a hand to environmental projects.

Many think we’re a bit left-field on this one, but it really does encourage staff engagement within the Fleet Alliance team and the service we want to provide to customers. We’ve got the Gold Standard in the prestigious Investors in People programme to prove it does.

We’ve improved our management so we’re better at customer service whilst reducing our impact on the environment.

But now we’ve been certified too.

Now you might be thinking I’m already certifiable, but it’s actually Fleet Alliance that has been certified.

We’ve attained two ISO quality standards. Yup, that’s right.

And before your eyes glaze over let me tell you what that means in pub speak:

It means we’ve improved our management so we’re better at customer service and at the same time we’ve grown our business but reduced our impact on the environment.

Hurrah!

In other words, being slightly left-field bonkers is good for business and even better for you – our customers.

I rest my case – onesie to the ready!


You also might like…

If you liked this article then check out our posts about similar topics

HMRC changes its decision on double cab taxation

Having last week announced that double cabs would undergo a significant change in tax treatment following a 2020 Court o...

Benefit-in-kind changes reclassify double cabs as cars not vans from July 2024

The benefit in kind treatment of double cab pick up trucks will change significantly from 01 July 2024 HMRC has decid...

Are you struggling to get the benefits promised for your fleet management?

Managing a large car and van fleet can be a Herculean task, especially as it's not the focal point of your business The ...

Fleet Alliance: the sustainable mobility provider

How do you encapsulate what a business is What’s the reason for its existence   It sounds almost existential - bu...

An easy guide to Electric Car Salary Sacrifice (2024)

Electric car salary sacrifice: it’s the lowest cost way to drive an electric car It sounds like there should be a cat...

Fleet outsourcing: five reasons why you should embrace it

What are the benefits of outsourcing my fleet management and why should I outsource to Fleet Alliance Also, what makes y...

Successive award wins put Fleet Alliance out in front for fleet management

It’s always a good moment when you win an industry award It’s palpable recognition for the team’s hard work, perse...

Star cars at the LA Show

While manhole covers were being sucked up at the Los Angeles Formula 1 Grand Prix (resulting in urgent track repairs and...

Ready to make the management of your fleet more efficient?

Request a call back


Or Call Us On: 0345 601 8407
Schedule a call back