Certified Service

Certified Service

Posted by

Martin Brown

October 2014

Certified-blogYou might already know that we go to extraordinary lengths to ensure high quality customer service.

You know: onesie days, our own version of the Commonwealth Games and Culture Season – featuring food, music, costumes and office decorations celebrating different cultures, to mention but a few.

It’s all part of our ‘Fleet Alliance Loves’ ethic, where we have a bit of fun whilst helping to raise funds for charity and lend a hand to environmental projects.

Many think we’re a bit left-field on this one, but it really does encourage staff engagement within the Fleet Alliance team and the service we want to provide to customers. We’ve got the Gold Standard in the prestigious Investors in People programme to prove it does.

We’ve improved our management so we’re better at customer service whilst reducing our impact on the environment.

But now we’ve been certified too.

Now you might be thinking I’m already certifiable, but it’s actually Fleet Alliance that has been certified.

We’ve attained two ISO quality standards. Yup, that’s right.

And before your eyes glaze over let me tell you what that means in pub speak:

It means we’ve improved our management so we’re better at customer service and at the same time we’ve grown our business but reduced our impact on the environment.

Hurrah!

In other words, being slightly left-field bonkers is good for business and even better for you – our customers.

I rest my case – onesie to the ready!


You also might like…

If you liked this article then check out our posts about similar topics

Sustainability is already the star of the Tokyo Olympics

The Olympics, that fabulous cauldron of national contests every four years, has had a bumpy ride up to its Official Open...

Decarbonisation, greenprints and green deals

It appears yesterday was the day marked ‘Decarbonisation Day’ Governments both here and the EU made far-reaching and...

We’re going for a deep clean on our journey to sustainability

We’ve made a start on sustainability But, hey, has it thrown up some difficult questions Questions that we did not env...

The benefits of switching your fleet to panel funding

Rather than rely on single-source funding for reducing fleet administration, there are significant benefits from choosin...

The 12 million vehicle EV pivot

Twelve million globally That will be the number of electric vehicles on the road in June 2021 Which sounds like a lot of...

Release the value in your fleet

Coronavirus: it may not exactly be on the run yet, but a rapid vaccine roll out has turned the UK around, from being a p...

The car as vacuum cleaner

Imagine this: you drive a zero emission car, so you’ve eradicated local pollution issues Good All positive Then ...

Shanghai Motor Show glows green

Tesla has a certain knack of creating headlines Fair play But on this occasion, the Elon Musk run electric car maker fou...

Ready to make the management of your fleet more efficient?

Request a call back


Or Call Us On: 0345 601 8407
Schedule a call back
  • This field is for validation purposes and should be left unchanged.