WHAT WE DO: Services
OVERVIEW | ACCOUNT MANAGEMENT | OUR PEOPLE | INNOVATIVE TECHNOLOGY
Our on-line order-to-delivery process has been designed with our clients in mind. With your involvement required only at the outset of any order, Fleet Alliance monitors and progresses the deal using our on-line procurement service, allowing you to concentrate on your core business.

Your involvement:
STEP 1

Discussion - Our Account Managers meet with you for an initial consultation to discuss your current requirements and to make recommendations based on the products available.

Decision - Once you have decided which vehicle you would like to finance, we then look to our panel of finance partners and source quotations for your vehicle from each of them. These options are then presented to you, to allow you to make a decision (with our help) on how you would like to proceed.

Paperwork Complete - Once a decision is taken, in order for credit to be obtained, you complete a credit proposal form to be submitted to the relevant finance partner.

When we have credit approved, you sign an order form for the order to progress.

Your involvement ends here and we take over.
Whilst we continue to monitor your vehicle order, you have access to our on-line procurement tool, allowing you to view the progress of your order.

STEP 2

Once received, we place the order for your new vehicle with our supplying dealer and confirm details of the delivery timescales with you.

STEP 3
Throughout the duration, your named account administrator will regularly keep you up to date with the progress of your order.

STEP 4
Before delivery of your new vehicle, we will send you the finance documentation for completion.

STEP 5
Once your new vehicle arrives in stock, we will contact you to confirm a delivery address, date and time.

STEP 6
On the delivery date, we will contact you to confirm that a smooth delivery and handover has taken place.
Fleet Alliance Ltd, Granite House, 31 Stockwell Street, Glasgow, G1 4RZ
T 0845 601 8407 | F 0845 601 8408 | E info@fleetalliance.co.uk
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