Accident Management
Download
Information Sheet
In the event of an incident, Accident Management can significantly reduce vehicle off-road days, administration and monitoring, leading to a reduction in fleet costs and minimised disruption.

How will it help your business?

Accident Management reduces the disruption which arises when one of your drivers is involved in an incident. We take care of all the administration relating to the claim and getting your vehicle back on the road. This leaves you and your team free to look after your business.

Why Fleet Alliance?
  • We provide a free replacement vehicle for 48 hours if your vehicle cannot be driven and a courtesy car while the vehicle is being repaired.
  • For smaller incidents, repairs can be carried out on your premises which can help reduce vehicle off-road time by up to 70 per cent.
  • We take care of all the administration and keep everyone informed on the progress of repairs by email, text message and telephone.
Industry statistics show that, per incident, over 5 hours is spent managing the accident process. Our Accident Management service removes this burden and guarantees your vehicles are back on the road in the quickest time possible.

Benefits include:
  • Independent network of approved repairers.
  • Estimates reviewed within four hours, with repair standards monitored by our expert engineers.
  • Online minor claim logging for vehicles which are still mobile.
  • Key stakeholders notified of incidents via email (insurer, broker, fleet contacts and uninsured loss recovery provider).
  • Free of charge 48 hour replacement vehicle for immobile vehicles.
  • Repairers offer a delivery, collection and mobile estimating service.
  • Courtesy car for the duration of the repair.
  • Online visibility of claim details, images, costs and documentation.
  • Comprehensive monthly management information.
  • Rentals backdated to incident date for total loss vehicles.